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5 Star Guarantee


Our 5 Star Guarantee aims to give our valued clients total peace of mind when dealing with one of our stores.

This includes the following:

  • 10 Day Colour Replacement Guarantee – Don’t like the colour you’ve chosen? NO PROBLEM! Call us within 10 days and we’ll gladly replace it with any colour in the same range.You only pay for the fitting and return of your incorrectly selected carpets, laminates or LVT’s
    Nobody said redecorating was easy! Combining flooring, wall colours, fabric and furniture to get your décor just right can be a tricky business, and nobody wants to make a potentially costly mistake… with the 10 Day Colour Replacement Guarantee, you can be sure that you’ve made the right choice.If you’re disappointed with the colour of your new carpets, laminates or LVT’s, you can replace it with any other colour from the same range, without paying for the product.All you pay for is the return of the floor you wish to swap and the fitting of your next colour choice. Now that’s a great reason to get decorating! Please note this only applies to selected Belgotex, Van Dyck and Constantia products
  • R1 Million Installation Guarantee
  • Best Price Guarantee
  • Healthier Living Installation Guarantee
  • Professional Service Guarantee