10 DAY COLOUR REPLACEMENT GUARANTEE
Don’t like the colour you’ve chosen? NO PROBLEM! Call us within 10 days and we’ll gladly replace it with any colour in the same range.
You only pay for the fitting and return of your incorrectly selected carpets, laminates or LVT’s
Nobody said redecorating was easy! Combining flooring, wall colours, fabric and furniture to get your décor just right can be a tricky business, and nobody wants to make a potentially costly mistake… with the 10 Day Colour Replacement Guarantee, you can be sure that you’ve made the right choice.If you’re disappointed with the colour of your new carpets, laminates or LVT’s, you can replace it with any other colour from the same range, without paying for the product.
All you pay for is the return of the floor you wish to swap and the fitting of your next colour choice. Now that’s a great reason to get decorating!
Please note this only applies to selected Belgotex, Van Dyck and Constantia products
Your new carpet is an investment you will want to protect. Apart from the fact that regular cleaning will ensure that your carpet lasts beautifully, the manufacturer’s warranty is subject to an approved maintenance program. Most carpets are generally covered by the manufacturer’s 5 year guarantee. This guarantee covers all latent defects in the manufacturing process. All claims are assessed according to this guarantee.
Your warranty will not cover your carpet against:
Tears, burns, cuts or damage caused by lack of protection under roller castor chairs; Improper use of the product e.g. installing light weight carpeting in heavy traffic areas; Damage caused by the use of improper cleaning agents and maintenance methods.
How to ensure that your warranty is up to date:
A routine of regular vacuuming and immediate removal of spots and stains should start immediately after your carpet is installed. Your carpet will also require annual professional cleaning in accordance with the manufacturer’s specifications as well as the SABS Code of Practice. Top Carpet Cleaners is fully accredited with the RSA Carpet Manufacturers. Members are Seta trained and certified. This is your insurance policy.
Pet-X is anti-bacterial, anti-microbial and non-porous, and is installed in conjunction with the Spillguard Underlay that forms part of the HealthGuard flooring installation system exclusive to Top Carpets and Floors.
Pet-X fibres are designed to repel smells or stains caused by animals. This ensures that when animals urinate on the carpet, the urine sits on the surface of the underlay rather than soaking into the traditional underfelt.
This could be yours, at a minimal once off charge of R250.
Only available in selected stores in KZN.