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Maintenance

In order to protect your investment, maintain the beauty of your floors, extend its life as well as comply with your warranty instructions, it is crucial that you conform to the correct maintenance procedures. below are all the products we promote and our suggestions on the necessary process.

Carpets

CARPETS

  • The best way to ensure long lasting beauty, comfort and durability in your carpet is to vacuum it regularly, as it prevents soil from becoming embedded in the carpet’s pile.
  • It’s preferable to use a suction vacuum especially one that has that has a Wet and Dry facility. Beater vacuum cleaners can negatively affect the joins as well as fluff the pile if the beater height is incorrectly set.
  • Consider professional cleaning every 12-18 months especially where children and pets occupy the premises. For commercial installations a minimum of every 12 months should be considered.
  • Use scissors to clip sprouts and snags; do not pull them or you may damage the carpet.
  • Heavy furniture will always cause dents to the carpet. Depending on the type of yarn, it is possible, should the furniture be not too heavy, to revive the pile to a certain extent by stroking the pile with the edge of a coin.
  • If your carpet is burned, remove the tops of the dark, burnt fibres with curved fingernail scissors. Extensive burns may require patching or replacement.
    If the carpet is flooded from a bust pipe, washing machine overflow, the carpet needs to be dried thoroughly in order to maintain your warranty. If it’s a minor spill use you water extraction facility on your vacuum. Once the water is removed place a fan over the wet spot to facilitate drying. A major spill however needs to be attended to by a professional cleaner.
  • Stain removal: Always treat the affected area immediately. The longer the spill sits there, the harder it’ll be to remove the stain.
  • For a food spill, gently remove as much solid material as you can with a spoon, or a dull knife. Add water using detergent (Sunlight liquid is a good detergent) sparingly if needed. Then, using the highest suction function, vacuum back and forth, adding more fresh water to the stain as you go until completely clean and free of detergent.
  • For oil based stains you may require a spot removal solvent. Apply several drops to a clean white cloth and blot the carpet in an inconspicuous area. If you notice a change in the carpet color, consult a professional carpet cleaner.
  • If stains remain after cleaning, moisten tufts in the stained area with 3% hydrogen peroxide and let stand for one hour. Blot and repeat until completely clean.
  • Additional tips on maintaining your carpet from a variety of spills refer to our Stain First Aid Guide.

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LAMINATES

Laminate flooring pairs the beauty of natural wood with easy, carefree maintenance. You’ll get years of beautiful performance from your laminate floor with a little preparation and know-how.

  • With its smooth surface structure, laminate cannot absorb dirt or dust, however, use protective window coverings to block fade-causing UV rays and excessive heat from direct sunlight, and rearrange rugs and furniture periodically to help your floor age evenly. During inclement weather, avoid exposing your flooring to water as much as possible.
  • Never apply layers of wax or varnish to laminates.
  • Dry maintenance: by using a vacuum cleaner or fleece mop.
  • Wet maintenance: AVOID EXCESSIVE QUANTITIES OF WATER AT ALL TIMES. Use a properly wrung-out mop. Always dry afterwards.
  • Mop with clean water or classical household soap.
  • You can also use a laminate maintenance product dissolved in water. This product cleans thoroughly and leaves a matt-satin shine.
  • Carefully remove persistent stains with a suitable cleaning product (e.g. acetone or white spirit). Never use scouring products. Applying cleaner directly to the surface of the laminate can cause staining—lightly spray it on a cleaning cloth or damp mop instead.
  • Use ice to harden tough substances like wax or chewing gum, and then gently scrape with a plastic scraper or a credit card. Be careful not to scratch the surface and wipe the area clean with a soft, slightly damp cloth.
  • Most good quality laminates are predded on a waterproof glued HDF board. In spite of the relatively high moisture resistance, excessive quantities of water must be removed immediately.
  • Invest in high-quality floor mats and protective pads under heavy furniture for an extra layer of protection on your laminate floors. Place floor mats at entrances and exits—they collect and trap corrosive substances that can be tracked in, like dirt, sand, oil, grit, asphalt, or even driveway sealer. Placing mats in high-traffic areas—in front of vanities, kitchen sinks, and stoves—is an effective way to reduce wear.

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BLINDS

Are you looking for quick and easy ways to clean your blinds? Well look no further here are a few helpful tips. There are a variety of blinds that you will need to worry about, which include wooden, metal, fabric and vinyl. All of which come in either a horizontal or vertical format.

  • For horizontal blinds, make sure you vacuum the blinds as often as possible making use of the brush attachment. Vacuum across the slats, not up and down.
  • For dusting, make sure that you don’t use a plastic duster. Try use a proper lamb’s wool duster, again working across the slats, horizontally and starting at the top.
  • In the case of vertical blinds, make sure to brush in a downward motion, as the slats often become unhooked if you brush in an upward motion.
  • You can also use a rubber sponge, also known as a dry sponge, which can be found at hardware and paint stores. Wipe the dry sponge firmly across the blinds to help to remove dust and residue, from both fabric and vinyl blinds.
  • When spot cleaning a blind, never spray the all-purpose cleaner directly onto the blind. Spray the all-purpose cleaner onto a clean dry cloth first and then wipe the blind.
  • When it comes to wooden blinds, try not to soak them. Make sure to clean them in place, instead of removing them as you would do for other types of blinds.
  • Fabric blinds can be a little more complicated, and it would be best to take them to a dry cleaner.
  • Do not try cleaning the blinds by spraying them with a car-wash hose, dunking them in a bucket, one slat at a time.
  • To clean metal and vinyl blinds, you will need to take the blinds outside and lay them on a small rug or piece of carpet. Try brush the blinds with some soapy water, and then turn them over and brush the other side. To prevent water spots from forming, make sure to rinse the blinds, and to let the water runoff. When done, hang the blinds to dry.

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VINYL TILES, SHEETING AND PLANKS:

  • Before moving heavy objects across the floor, always lay a plank or firm sheet to disperse the weight.
  • Before placing any chairs or furniture on your new vinyl floor always check the condition of the legs so as to prevent any potential cuts or scratches.
  • Never push, pull, or drag furniture across vinyl floors. Always lift and carry.
  • Remove dust, sand, and grit particles by sweeping or vacuuming your vinyl floor regularly.
  • Don’t use a vacuum with a beater as it may scratch your floor.
  • When sweeping or vacuuming does not remove the dirt, mop the floor with clean warm water.
  • If water alone does not clean the surface, use one teaspoon of dish washing liquid to 500ml of warm water and apply with a soft sponge.
  • Rinse thoroughly with fresh water to remove any residue.
  • Be careful not to allow too much water to seep between the joins as it could emulsify the adhesive.
  • Finally, think prevention. Place non staining, walk off mats at every outside entrance to your room.
  • This will help keep sand and grit from being tracked onto your floor in the first place.
  • Just be sure to avoid using rubber backed mats as they can damage and potentially discolour your floor.

CERAMICS

Tile is known for its water resistance and easy cleaning. With the right maintenance routine, your tile floors, walls, and countertops will look great and last for years.

Basic Maintenance

Sweep or vacuum floors to remove any dust or debris before using any cleaning products. Damp-mop your tile floor at least once each week (more frequently for heavy traffic areas) to decrease wear and abrasion from grit and soil.

Glazed Tile

Clean regularly with an all-purpose, non-oil-based household cleaner that’s compatible with cleaning grout joints. Use an everyday multipurpose spray cleaner to remove soap scum, hard water deposits, and mildew on wall tiles in your bath or shower.

Unglazed Tile

Use concentrated tile cleaners that have a neutral pH for regular cleaning. These will safely remove grease, oils, and normal spills—just check to be sure the cleaner is intended for the application, use, and traffic level. Clean glass tile with any nonabrasive cleaner recommended for either glass or tile.

Tips for Preventing Damage

  • Test scouring powders and sealants on a small area before cleaning the full area.
  • Use a sealer on grout joints shortly after installation and use products compatible with cleaning grout joints.
  • After cleaning, rinse the entire area with clear water to remove any cleaning solution residue.
  • Have any damaged or broken tile removed and replaced only by a qualified tile contractor.

Extra Protection

Invest in high-quality floor mats and protective pads under heavy furniture for an extra layer of protection to your tile floors. Place floor mats at entrances and exits—they collect and trap corrosive substances that can be tracked in, like dirt, sand, oil, grit, asphalt, or even driveway sealer. Placing mats in high-traffic areas—in front of vanities, kitchen sinks, and stoves—is an effective way to reduce tile wear.

BAMBOO FLOORING:

It  is a wonderful natural floor covering that is environmentally friendly, relatively inexpensive, and fairly easy to maintain. It is similar to other hardwoods, and the type of bamboo that you get will range in relative hardness from durable Red Oak, all the way down to soft Black Walnut depending on the process that was used to manufacture it. It is however a delicate product that needs special attention otherwise it can suffer irreparable damage.

Regular Cleaning Of Bamboo Floors

Dust, sand, and other small particles represent the greatest threat to the surface beauty of a bamboo floor.

These tiny grains act like the grits of a piece of sandpaper, and as people walk across the floor they will inadvertently press them down into the surface of the bamboo and or drag them across the finish, scarring and scratching it.

In order to prevent scratching you should either sweep or vacuum a bamboo floor regularly. Do not allow the tiny abrasive materials to build up on its surface or they will mar the surface of the floor over time.

Rugs and mats can also be placed at any entrances to the room in order to cut down on the amount of small particle debris that comes into the space. These rugs should be dusted out regularly.

There are a number of cleaning products which are specifically designed for cleaning bamboo floors. You will also find that most hardwood floor cleansers are also appropriate for bamboo, provided that they are non-alkaline, and are not a wax.

Water on a Bamboo Floor

Bamboo is more resistant to damage from moisture than most hardwoods, however, it is still a danger that needs to be addressed.

Never wet mop a bamboo floor or immerse it in water for any reason.

A damp mop can be used to remove surface stains and pick up small debris, but do not allow the bamboo to remain moist for more than a few minutes. If you are using a bamboo floor cleaning product that requires mixing with water you should carefully follow all manufacturer instructions.

If a liquid is spilled on the floor it needs to be wiped up immediately. Bamboo is porous and liquids can penetrate its surface, causing deep stains that will be impossible to remove. Excessive moisture will also cause warping in the wood.

Excessive humidity or lack thereof can cause damage to a bamboo floor. In moist environments, the material tends to plump up, while in dry environments it is prone to shrinking. The use of a humidifier or a dehumidifier can help to cut down on this problem.

Preventative Maintenance of Bamboo Flooring

A woman in high-heeled shoes can do a lot of damage to a bamboo floor. If you have to wear high heels, make sure that they are in good repair and that there is padding on the tip of the heel.

Having a policy of asking people to remove their shoes when they enter the room will help to prevent scuff marks and scratches on the floor, and will cut down on the amount of small particle debris tracked through the room. It will also add to the cultural atmosphere that is evoked by this flooring material.

Keeping your pet’s nails trimmed is another way to help cut down on scratches in the floor’s surface. This is especially true of larger dogs who can cause relatively deep gouges in the wood.

Heavy furniture should never be dragged across a bamboo floor. You should also put thick fabric or felt furniture pads under the legs of heavy pieces so that they do not sink into the floor and cause divots. If the furnishing has casters they should either be removed or replaced with felt backed casters.

Sunlight can discolor certain types of bamboo. This is especially true when a concentrated beam of sunshine comes in through a window and hits a specific place on the floor each day. You can cut down on discoloration through the use of shades or blinds.

In wet environments, place rugs or mats in front of high moisture areas such as in front of sinks or bath stalls. Make sure that these rugs do not have rubber backing, as that will suffocate the bamboo, making it unable to breathe, causing it to discolor.

The color of a bamboo floor can fade slightly over time. By periodically rotating your furniture you can ensure that this fading happens evenly across the entire surface of the bamboo floor.

Bamboo Floor Wax

A wax coating requires periodic buffing using large, expensive, and complex machinery. This is too much effort for most people. Because of this, a wax surface coating is only recommended for a bamboo floor in certain commercial applications. A urethane finish is more appropriate for most installations. Once a wax treatment has been applied to bamboo no other type of coating can be used.

RUBBER FLOORING:

One of the best qualities of rubber flooring is the fact that it is extremely durable and low maintenance. Most liquids will not stain or damage the surface, and it is relatively difficult to damage the material with physical impact, due to its resilient yet yielding nature. Rubber flooring is also resistant to burns and is not susceptible to mold or mildew taking hold. Dirt and debris rest gently on the surface of a rubber floor, making it easy to sweep up.

For this reason, rubber tiles are employed in a wide variety of challenging locations, including kitchens, bathrooms, hospitals, playgrounds, and gyms. However, there are some basic cleaning and maintenance steps you should follow on a regular basis, to both disinfect the floor and keep it looking its best.

Initial Cleaning

If rubber flooring is installed with adhesive, you should not clean it in any way for at least 72 hours after installation in order to .give the adhesive time to get a firm hold. After three full days, you can consider the installation complete and can treat the floor normally, with the following basic cleaning instructions. (With click-together and static-weight products that don’t use adhesives, these precautions are not necessary.)

Rubber Flooring Maintenance

The most common maintenance issue with a rubber floor is dirt and small debris trekked in by shoes and boots, or blown in through windows and air ducts.

This is a natural occurrence that can be minimized by using rugs at the entrance and exit of every room. Unfortunately, these small specks can be quite abrasive, and if not removed they can wear down the finish of the floor over time.

Cleaning up this debris is a simple matter of sweeping or vacuuming it up on a regular basis.

The frequency will depend on how often the space is used and the manner in which it is used. The more often you undertake this one simple maintenance chore, the longer your rubber floor will maintain its original luster and shine.

Mopping a Rubber Floor

If you get a nasty set-in stain on your rubber floor, you can easily wet-wash it with a mop without worrying about damaging the material. Just make sure that any cleaning agent that you use is not acidic or acetone-based, and that it does not contain turpentine. Those substances can all stain a rubber floor, causing permanent and irreparable damage.

For an inexpensive and all natural rubber floor cleaning solution, mix one cup of white vinegar into a gallon of hot water. This solution can be applied with a mop, sponge, or cloth in order to clean and disinfect the floor. Add a squeeze of lemon, or a few drops of the essential oil of your choice to the concoction for a fragrant effect.

A mild dish soap can be substituted for the vinegar in this solution. You can also mix them all together to create an even more potent cleanser. As always, the ratio of water to cleaning agent will determine how concentrated and effective the cleaner is. In all cases, the water used should be warm-to-hot, and the mix should be changed frequently to keep it clean.

If you have a stubborn stain that is deeply set-in, then use a concentrated version cleaning solution along with a hand brush to apply extra pressure to the floor. You can clean vigorously, but you want to make sure that you don’t press so hard that the bristles of the brush scar the floor.

Things To Avoid When Cleaning Rubber Flooring

Any acidic or acetone-based chemical cleansers, or any solution that contains turpentine will badly stain your floor. Scouring pads, and steel wool sponges can slice and scar the surface of the rubber, damaging it during the cleaning process.

Rubber Flooring Water Concerns

Unlike some flooring materials, rubber is not affected by moisture during cleaning and mopping. When done, just allow the floor to air dry to a lovely streak-free finish.

Be aware that if your rubber flooring is installed over a plywood subfloor, then allowing standing water to sit on the seams between tiles can allow moisture to leak down, over time causing the subfloor wood to mold or rot.

This can be prevented if, during installation, you install a vapor barrier underlayment.